Returns & Exchanges

Everything I sell is 100% real name brands. No knock-offs or imitations. If you are not satisfied with your order you may return it under the following conditions:

- 7 Day return policy from receipt of order

- The item must be in its original packaging unopened and unused

- Customer pays for both received and returned shipping and handling

Items shipped from our warehouse in NH

Items that we carry and are not drop shipped from one of our suppliers / factories will not have a restocking fee as long as the item can go right back on our shelves as is and is ready for resale.

-All items that have to be repackaged and can not go back on the shelf as is will have a 25 % restocking fee
-All items returned incomplete will be assessed a pro-rated restocking fee charge of up to 100 %
-Parts that were damaged or were not returned and need to be replaced will be deducted from your return
-Customer is responsible for all freight charges to and from including items with "free shipping" Promo, customer will pay actual freight charges
Items that were installed can not be returned ( sorry - we are small family business without the buying power of big box stores where we can make the vendor take it back, we would simply have to eat the entire cost )

All items need a "Return Authorization Form" to be returned back to GMJ Sales or iapsales.com warehouse. We will Email, fax or mail the Return Authorization form to you once requested. Please print the emailed RMA and place inside the double box or inside the manufactures box if the item did not come with a secondary box (This will expedite the return process)

All Items that were double boxed to you must be shipped back with a double box
Customer is responsible for all freight charges to and from
Items with "free shipping" promo will pay the actual shipping cost
The total original invoice will be credited excluding freight and the restocking fee upon the return and inspection of merchandise
Please allow one week for credit after item is received